Fulfillment & Returns FAQ

Is there a minimum monthly order volume?

We focus on flexible fulfillment and can work with smaller sellers. Requirements are reviewed case by case.

Can I start with a small inventory?

Yes. Small-batch inventory is welcome.

Can you provide a Portugal return address?

Yes, return-address and local returns handling can be provided as part of the service.

Which shipping carriers do you use?

Shipping options may include carriers such as CTT, DPD or GLS depending on the shipment and service required.

Can you inspect returned products?

Yes. Condition inspection and photo confirmation can be arranged.

Can you take photos of returned items?

Yes, when requested.

Can you repack or relabel products?

Yes, depending on the product and handling requirements.

Do you support Amazon, Shopify and WooCommerce sellers?

Yes.

Can you handle exchanges?

Yes, exchange handling can be arranged.

How do I send inventory to you?

Contact us first with your product and inventory details. We will provide the required receiving instructions.